Privacy Policy

At Initech, LLC, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through our website, https://initech.global and our services.

Collection of Information

We collect personal information directly from customers when they sign up for our services or communicate with us, such as when they submit a support ticket or provide feedback.

We also collect personal information automatically when customers use our website or services, such as through the use of cookies or other tracking technologies.

The types of personal information we collect may include:

• a) Contact information: such as name, email address, phone number, and billing address.
• b) Payment information: such as credit card number, billing information, and payment history.
• c) Account information: such as username, password, and account preferences.
• d) Usage information: such as IP addresses, device information, server logs, and browsing history.

We may also collect additional information from customers if they participate in surveys, contests, or promotions.

We only collect personal information that is necessary to provide our services and to communicate with our customers.

Customers can choose not to provide certain types of personal information, but this may limit their ability to use our services or access certain features.

We may also collect and aggregate non-personal information, such as usage statistics, that does not identify individual customers. We may use this information for research, analytics, and marketing purposes.

Use of Information

We use personal information to provide, maintain, and improve our services, and to respond to customer inquiries and support requests.

We may use personal information to communicate with customers about their accounts and our services, including updates, newsletters, and promotional offers. Customers can opt-out of these communications at any time.

We may use personal information for internal purposes such as auditing, data analysis, and research to improve our services and operations.

We may use personal information to detect, investigate, and prevent fraud, security breaches, and other illegal activities.

We may use personal information to comply with legal obligations, such as responding to a court order or subpoena.

We do not sell or rent personal information to third parties for their marketing purposes.

We may share personal information with third-party service providers who help us operate our business, such as payment processors, email service providers, and customer support providers. These service providers are bound by confidentiality and data processing agreements to protect customer information.

We may also share personal information with law enforcement, regulatory authorities, or other third parties if we believe in good faith that such disclosure is necessary to protect our rights or the safety of our customers or others.

We may disclose personal information in connection with a merger, acquisition, or sale of all or part of our business. In such cases, customer information would be treated as a business asset and subject to the terms of the privacy policy.

We may use anonymized or aggregated information for analytics, research, and marketing purposes. This information does not identify individual customers.

Disclosure of Information

We may share personal information with third-party service providers who help us operate our business, such as payment processors, email service providers, and customer support providers. These service providers are bound by confidentiality and data processing agreements to protect customer information.

We may disclose personal information if required by law, such as in response to a court order or subpoena, or to comply with other legal obligations or regulatory requirements.

We may also disclose personal information if we believe in good faith that such disclosure is necessary to protect our rights or the safety of our customers or others.

We may disclose personal information in connection with a merger, acquisition, or sale of all or part of our business. In such cases, customer information would be treated as a business asset and subject to the terms of the privacy policy.

We do not sell or rent personal information to third parties for their marketing purposes. However, we may share non-personal, aggregated, or anonymized information with third parties for analytics, research, or marketing purposes.

We may disclose personal information to our affiliates, subsidiaries, or parent company, subject to the terms of this privacy policy.

If a customer uses our services to host content that violates our terms of service or applicable laws, we may disclose personal information to law enforcement, regulatory authorities, or other third parties as necessary to investigate and address such violations.

If a customer is using our services on behalf of a third party, such as a client or employer, we may disclose personal information to that third party at the customer’s direction.

If a customer requests or consents to the disclosure of their personal information, we may disclose such information in accordance with their request or consent.

Security

We regularly review and update our security measures to ensure they remain effective in light of changing threats and technologies.

We maintain a disaster recovery plan and backup procedures to minimize the impact of any disruptions to our systems or infrastructure.

We use multi-factor authentication to prevent unauthorized access to customer accounts.

We use secure socket layer (SSL) technology to encrypt data transmissions between customers and our servers, which helps protect personal information from interception by unauthorized parties.

We monitor our systems and infrastructure 24/7 to detect and respond to security incidents and potential vulnerabilities.

We conduct regular security training for our employees to ensure they are aware of the latest security threats and best practices.

We conduct regular security audits and assessments to identify potential weaknesses in our systems and infrastructure, and we promptly address any issues that are identified.

If we become aware of a security incident that affects personal information, we will promptly investigate and take appropriate measures to mitigate the impact of the incident and prevent similar incidents from occurring in the future.

We require our employees and third-party service providers to sign confidentiality and data processing agreements that include strict obligations to protect personal information.

We limit access to personal information to authorized personnel who need to know that information to provide our services to customers.

We regularly communicate with our customers about security threats and best practices to help them protect their own personal information.

Cookies

Cookies are small text files that are placed on a user’s computer or device when they access a website or use an online service. Cookies can be used to store user preferences, session information, and other data that helps improve the user’s experience on the website or service.

We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We may also use cookies to remember users’ preferences, to keep users logged in, and to track usage of our website or services.

We may use both session cookies, which expire when the user closes their browser, and persistent cookies, which remain on the user’s computer or device until they expire or are deleted.

We may also use third-party cookies, which are set by third-party service providers such as advertisers, analytics providers, or social media platforms. These third-party cookies are subject to the third-party’s privacy policy and not our own.

Users can control the use of cookies on our website or service by adjusting their browser settings. However, disabling cookies may affect the functionality of our website or service and some features may not work correctly.

We may use web beacons, which are small images or scripts that are embedded in a web page or email, to track user activity on our website or service. Web beacons can be used to collect information such as IP address, browser type, and the time and date of access.

We may use cookies and similar technologies to serve ads based on a user’s interests or to track the performance of our ads. We may also use cookies and similar technologies to track user behavior on our website or service and to improve our services or content.

We may use cookies and similar technologies to collect data about users’ interactions with our website or service, such as the pages visited, the time spent on each page, and the links clicked. We may use this data to improve our website or service, to personalize content and ads, and to analyze user behavior.

We may use cookies and similar technologies to test and improve the performance of our website or service, such as by conducting A/B testing or measuring load times.

We may use cookies and similar technologies to prevent fraud and protect the security of our website or service and our users’ personal information.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites or services.

Updates to this Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify customers by email or through our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at [email protected].